You can view and download your sales receipt anytime by logging into your Sonubian account. Just visit your Orders section under My Account, select the relevant order, and your receipt will be available there for your records. If you have any issues accessing it, our support team is happy to assist.

At Sonubian, your satisfaction is important to us. If you need to return an item, log into your My Account dashboard, go to Orders, and select the item you'd like to return. Follow the return instructions provided. Please note that return eligibility and procedures may vary by vendor, so be sure to review the return policy listed on the product page. For further help, our customer support team is always here for you.

Many of our vendors restock popular items regularly, but restocks are not guaranteed. We recommend clicking the “Notify Me” button on the product page (if available) or reaching out to the vendor directly through their store profile. At Sonubian, we support a dynamic marketplace of creators and entrepreneurs—so availability can vary based on demand and production cycles.

No, However we prefer that our vendors be familiar with and build products for our customers which are primarily Black, Brown or Other. This will ensure that SONUBIAN stays true to our Brand and Purpose as we continue to grow our customer base.